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DataNumen Exchange Recovery

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Error 4: Initialization fails. Please make sure Outlook is installed and set as the default email client. You may also refer to the faq in the help document for the detailed information.

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Error 4: Initialization fails. Please make sure Outlook is installed and set as the default email client. You may also refer to the faq in the help document for the detailed information.

Explanation: This error means DataNumen Exchange Recovery fails to initialize the MAPI subsystem and cannot continue the recovery process. The possible reasons are:

1.Microsoft Outlook is not installed on your local computer.

2.Microsoft Outlook is not set as the default e-mail client on the local computer.

Solution:

1.Install Microsoft Outlook on your computer if it has not been installed yet.

2.Set Outlook as the default e-mail client on the computer, as follows:

2.1 Start Microsoft Internet Explorer.

2.2 On the Tools menu, click Internet Options.

2.3 Click the Programs tab.

2.4 In the E-mail box, click Microsoft Outlook.

2.5 Click OK to close the Internet Options dialog box.

3.Restart DataNumen Exchange Recovery to recover your OST files.

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