1. Introduction

Allianz Shared Infrastructure Services SE(ASIC), a subsidiary of the Fortune Global 500 Allianz Group, provides essential IT services to various units within the global insurance giant. As part of their services, they maintain extensive email communications across different departments using Microsoft Outlook. With business-critical data flowing through emails, ensuring their integrity and accessibility is paramount. In a challenging scenario where a significant portion of their email data was corrupted, they turned to DataNumen Outlook Repair for a solution.

Allianz Case Study

2. The Challenge

On Oct 2009, Allianz Shared Infrastructure Services SE faced a severe issue that compromised their Outlook data files (.pst). The situation arose due to a server malfunction that not only corrupted individual user mailboxes but also made certain essential emails inaccessible. This incident had the potential to disrupt various ongoing projects, client communications, and internal operations.

Key Challenges:

  • Restoring access to critical email data quickly.
  • Recovering data from large-sized .pst files efficiently.
  • Ensuring no data loss during the recovery process.
  • Maintaining data integrity to uphold compliance standards.

3. Evaluation of Solutions

To address the dire situation, Allianz Shared Infrastructure Services SE evaluated various data recovery tools. The critical criteria for selection included the tool’s recovery accuracy, ability to handle large .pst files, user-friendliness, and customer support.

After a comprehensive assessment, DataNumen Outlook Repair emerged as the top contender due to its proven track record, high recovery rate, and robust support system. DataNumen Outlook Repair also offered advanced features such as batch recovery, which was essential for processing multiple mailboxes simultaneously.

Below is the order(Advanced Outlook Repair is the former name of DataNumen Outlook Repair):

Allianz Order

4. Implementation Strategy

Once DataNumen Outlook Repair was selected, Allianz Shared Infrastructure Services SE devised an implementation strategy to ensure swift recovery with minimal disruption to their ongoing operations:

  1. Identify and isolate all corrupted .pst files that required recovery.
  2. Arrange for backup copies of existing files to prevent any additional data loss.
  3. Deploy DataNumen Outlook Repair on high-priority mailboxes first to facilitate business continuity.
  4. Train their IT staff rapidly on using the tool to handle the remaining recoveries efficiently.
  5. Monitor the restored data for integrity and cross-verify with existing records.

5. Recovery Process

The recovery process was initiated on a pre-scheduled weekend to minimize the impact on regular business activities. The high-efficiency algorithms of DataNumen Outlook Repair ensured the process was completed well within the anticipated timelines.

Steps Undertaken:

  1. Initiation: A pilot run was conducted on a small subset of mailboxes to validate the tool’s effectiveness.
  2. Validation: Post-pilot, the recovered data was meticulously checked for accuracy and completeness.
  3. Full-scale Deployment: Subsequently, all other essential mailboxes underwent recovery.
  4. Data Verification: Each recovered mailbox was cross-verified with previous backups for data integrity.
  5. Deployment: The restored data was re-integrated into the active mail system.

6. Outcome and Impact

The utilization of DataNumen Outlook Repair by Allianz Shared Infrastructure Services SE led to successful recovery of all critical email data. The rapid recovery ensured minimal disruption, safeguarding their business operations and client communications.

Key Outcomes:

  • Data Recovery Success Rate: Achieved a near 100% recovery rate for all corrupted .pst files.
  • Time Efficiency: Completed the entire recovery process in less than 48 hours.
  • Data Integrity: Maintained complete data integrity with no loss or corruption of information.
  • Compliance: Ensured all recovered data adhered to internal compliance standards.

7. Conclusion

Allianz Shared Infrastructure Services SE’s experience with DataNumen Outlook Repair underscores the importance of deploying effective data recovery solutions in scenarios of critical data corruption. The tool not only facilitated swift recovery but also bolstered confidence in their IT service capabilities. For organizations facing similar challenges, DataNumen Outlook Repair stands out as a reliable and efficient solution to safeguard invaluable email communications.