While attempting to send or receive emails, you may encounter the Outlook Error 0x800CCC1A. In this article, we will look at the key causes behind this issue and offer you 5 effective ways to fix it.
When it comes to email clients, especially the ones you run from your desktop, the MS Outlook application stands head and shoulders above its peers. The application is rich in features and offers extensive flexibility for integrating add-ins. Over the years, users have used Outlook for CRM-driven marketing to logging work and productivity, thanks to the availability of several advanced add-ins. In fact, for many business owners, Outlook serves as the primary utility for managing their sales and business development efforts.
The MS Outlook application despite all accolades it has received over the years is often criticized for inane error messages that it throws up. One such example is the Outlook Error 0x800CCC1A which one receives while attempting to send or receive emails.
Possible Causes Behind Outlook Error 0x800CCC1A
For an average Outlook user, the occurrence of Outlook Error 0x800CCC1A can throw up a challenge. Such users cannot fathom how out of the blue, the error has cropped up. Well, there can be several causes behind the error starting with potential incorrect encryption type, set in your Outlook mail account settings.
Other possible causes behind the error can include wrong port numbers for POP3 or SMTP settings, a corrupted Outlook data file, or even a conflicting program such as an antivirus. Let’s look at 5 effective ways to fix this issue without breaking a sweat.
#1. Revise Settings for SSL Encryption and Verify Port Numbers for POP and SMTP
On encountering the issue, the first thing you need to check is your SSL settings in your Outlook mail account. Here’s what you need to do.
a. Launch the MS Outlook application and head to Info from the File tab
b. Click on the Account Settings, click open your mail account.
c. In the subsequent POP and IMAP Account Settings screen, click on More Settings.
d. In the next Internet E-mail Settings screen, head to the Advanced tab
e. Uncheck the option for This server requires an encrypted connection(SSL)
Make sure you have entered the correct port numbers too for POP3 and SMTP as provided by your email service provider.
#2. Repair the Underlying Outlook PST File with a Professional Tool
The Outlook Error 0x800CCC1A can also be caused by a corrupted PST file. Hence it is logical to repair the underlying PST file in an attempt to resolve this issue. To do so you need a sophisticated recovery tool like DataNumen Outlook Repair. With the help of this versatile utility, you can quickly recover the corrupted PST file in a jiffy.
#3. Run the Outlook Inbox Repair Tool
In some cases, you may wish to run the Inbox Repair Tool or ScanPST.exe provided by Microsoft to resolve the issue. To know how to locate the application, specific to your Outlook edition, please visit the Microsoft support site.
Once you have launched the application, just select the relevant PST file and perform a recovery. You must though bear in mind that the application may not work effectively in many cases or may even perform a partial recovery. A better option will be use the professional tool mentioned in #2 way.
#4. Consider Running the System File Checker Tool in Windows
In some cases, an issue related to a Windows function error can cause this issue. To rule out the issue, you may launch the System File Checker utility in Windows and perform a thorough check and fix the issue. To launch the utility:
- Start the Command prompt in Windows.
- Once the black Command prompt appears, type in sfc /scannow to launch the utility.
For more details, please visit the Microsoft support site.
#5. Restore the System with the Help of a Backup
In some rare cases, the issue may continue to persist, despite trying out all the steps listed above. In such a scenario, you need to run the System Restore feature and revert the system back to a certain date when Outlook was working normally. To launch System Restore, type in Recovery in the search box, and launch the feature. In the next screen, under Advanced recovery tools, click on Open System Restore. Next, choose a date when Outlook was fully functional without any issues and initiate the Restore process.
For more detailed information, please visit Microsoft support site.